How it works

A simple connection. Three steps, no installs.

Your agent creates a code. The customer types it — on your website or at help99.net. Your screen appears on theirs straight away.

Step 1
Agent creates a code
The agent creates a 6-digit code, tells it to the customer and picks a screen to share.
Step 2
Customer enters the code
The customer types the code in the help button on your website, or at help99.net.
Step 3
Customer sees the agent's screen
The agent's screen appears right away, with a pointer showing exactly where to click.

Customer code entry form with a six-digit access code field and a Connect button — The customer enters the six-digit code.

Consent prompt asking the customer to agree before choosing a screen — The customer agrees before anything is shared.

Instructions for choosing which screen to show in the browser picker — The customer chooses a screen in their own browser.

Want the details? Read how browser screen sharing works or see the features and pricing.

Create a support desk Have a code? Enter it here