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How browser screen sharing really works

Short, honest reads about remote support in a browser: how it works, why you do not install anything, what the six-digit code does, and the quirks we ran into building it. These pages are in English and describe what the product does today, including what it cannot do.

• How browser screen sharing works

  Peer connections, STUN, TURN and why a relay is sometimes needed, in plain language.

• Why no install is needed

  The browser picker, consent, and why the customer must click Share themselves.

• What happens when you press Share

  The six-digit code, its three-minute single-use expiry, and why codes expire.

• Keeping shared text sharp

  Resolution, frame rate and codec choice, and why a screen is not a video call.

• Stories from the team

  Honest tales of the quirks we hit: tab focus, a fullscreen warning, phones and reconnect races.

• Questions and answers

  18 real questions from customers and agents, with the limits stated plainly.

Have a code from an agent? Enter it here. Read the screen-sharing guide or the company overview and pricing.