E-commerce
Help desk screen sharing for e-commerce stores
An online store can add a help button so a shopper gets live guidance without leaving the store. The agent gives a six-digit code, the shopper types it, and the agent shows exactly where to click. The shopper installs nothing.
Product questions
Show a shopper where the size guide or a filter is, while they follow along.
Discount codes and checkout
Point to the field where a code goes and the button that finishes the order.
Stay on your store
The help button lives on your pages, so the shopper does not go looking for another tool.
Shopper stays in control
The shopper agrees before sharing, and the agent cannot click for them.
Read how to add the help button to your store, the other use cases or the pricing.