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An alternative to installed remote desktop apps
Help99 is an alternative when you only need to guide someone while you both watch the same screen, not operate their computer. If you need remote control or unattended access, an installed remote desktop app is the right tool.
By Bizcomco Inc., the operator of Help99. Last updated .
Use Help99 when
You want to show someone how to do something, onboard a customer or check what they see, while the customer stays in control and watches along.
Use an installed remote desktop app when
Someone must operate the computer, for repairs, installs or system settings, or connect to it when nobody is present.
What Help99 does not do
No remote control, no unattended access and no file transfer.
Other tools
Installed remote desktop apps, such as TeamViewer, AnyDesk or Chrome Remote Desktop, belong to that other category. Their features and prices differ and are not compared here; check each vendor's own information.
Compare in a table at the no-install alternative page, read how screen sharing differs from remote control or see the pricing.